Do you face strain on the supply chain and logistics business after the last delivery?
You won’t face strain if you understand the reason behind burden lies actually. If you know the way to unload it, you won’t face such issues again.
Customer’s expectations are increasing day to day in this modern age. Free delivery, same-day delivery, and real-time tracking feature is the primary demand of customers today.
What’s the impact of it? Growth in service needs enhanced costs and complexity in the supply chain. In this blog, we will find out the best options for last-mile delivery and how it will be sufficient for logistics and supply chain business.
Let’s go towards basics at first!
What is last time delivery?
This word originated from telecommunication companies as the last mile is known as the connection from ISP to the location of the user.
Nowadays, the last-time supply chain delivery is used by various delivery business wherever Merchandise transportation from local distribution to customer location.
The fundamental goal of last-mile delivery in the supply chain and logistics business is to provide packages or order to end customers with transportation that is a more comfortable and hassle-free experience for every party.
The last time delivery, you won’t even get a hassle-free and quick delivery. Still, you will also have satisfied and happy in the end, customer’s happiness should be the primary goal of a company, and that’s why last Mile delivery Optimization is not only beneficial, but it is also quite essential in a business. Let’s check out some of the best practices related to last-mile delivery for supply chain and logistics business.
Best practices for optimizing last Mile delivery
There are different practices, which are chosen by various organizations, but here are some of the methods, which can be used by any of the supply chains, and logistics businesses, which provide any kind of delivery service.
All of these practices are mainly procedures for establishment, streamlining, management, measurement, and improvisation of Last-mile delivery performance.
- Have a proper plan in place
The business that offers last-mile delivery to customers should also consider changing operations in a similar manner enterprise do along with factory and warehouse operations.
If we think of it more easily, enterprises make a robust engineered plan for the production, warehouse operations, and adapting tools, which can finally create benchmark performance for well-established ideas.
They well-research plans and do proper management of assets for optimal workforce utilization.
Supply chain and logistics businesses have to bring out the same procedure and to think to optimize last-mile delivery services.
The situation can get worse if the provider’s PM and you both are at odds even when there is much change in scope.
- Leverage modern technologies that fit your business needs
At present, you can find many advanced technologies in the market to provide help to the supply chain and logistics business that helps in boosting their last-mile delivery services.
Besides, all the businesses that are looking to avoid financial costs and hiring in-house professionals for software development will find that the last-mile delivery system is the best option for them.
Similarly, one can think of last-mile delivery application development service as an offshore technology.
The logistics application, which is mobile-based, can provide advance functionalities that can easily integrate with a basic system that imparts in-depth reports, visibility along with the summary of distribution procedure.
- Analyze and assess data
When your last-mile delivery software is finally created, implemented, and a basic level of history is available, you can easily do the analysis information to gaps in the final last-mile delivery.
Additionally, custom last-mile delivery service, which is integrated along with business intellect, can assist you in finding out cost-saving potential existence, and it is achievable.
With the help of the best outsourcing partner, you can include functionality that can ensure certain information and data, which can be in reach of the right person at the right time only.
- Establish standard procedures
When you have gone the necessary level of reports and data, you can use them to create a better process in the business. Always remember that in-depth information research can enhance the development of improved engineered plans.
As we have mentioned before, the best enterprises and organizations can use the advantages of these plans in identifying and establishing operational processes.
Always remember that programs should be well measured and realistic, which can be used to enhance the performance of complete procedures in the given time.
- Monitor driver, not just the vehicle
Various supply chain and logistics businesses pay attention to the vehicle instead of focusing on driver due to which they lose opportunities in productivity.
For example, according to a DHL report, it is estimated that drivers away from the distribution center waste around 40-60% of the time.
To ensure that this time is spent effectively, you need to track and then examine what is driving doing at every step.
Additionally, you will be able to monitor their daily routine tasks like loading time, vehicle tasks, and other activities through which drivers can work on roads faster and effectively.
- Monitor your customers as well
It is essential to monitor the performance of your customers. Like, you can maintain and track the history of customers to find out the delivery issues, which are caused by customers.
Sometimes, customers don’t even realize that they are the main reason for creating delivery issues. By getting this information, you can work with customers to get rid of this problem in a future delivery.
Keys to last mile delivery efficiency
Now you are known with the fact that last-mile delivery is the final stage between customers and service providing company.
To reach this stage, your company must deliver efficient services to meet all of the demands of customers in the best manner. To create a perfect operational logistics efficiency plan, you need to follow four critical factors in any logistic and supply chain business:
In most traditional logistics and supply chain businesses, the inventory-tracking end immediately after inventory is finally loaded in a truck.
What is the result? – The last-mile delivery isn’t visible then!
If you are interested in your last mile logistics optimization delivery at the best level, then you need to leverage technology, which can extend visibility to the last mile.
You can select last-mile delivery, which can allow you to do scanning of all the products after they are placed in a truck, and then tracking is done till the endpoint.
In this way, you will be turning the delivery truck into a free warehouse, which would have full visibility over the inventory in real-time.
Check out more: Impact of IoT on Manufacturing, Energy and Logistics Industries
Manage third-party drivers
The companies as if supply chain and Logistics Company which deliver have various types of drivers.
After the on-demand boom in industries, various companies have initiated taking the help of independent and freelance drivers to providing the best delivery services through the help of a mobile app.
In the same way, you can take the help of last-mile delivery app services from professionals who can build a mobile app, which can be helpful in the management of all these drivers in a particular dashboard.
Refer below link on how to build a Mobile App – How to Create Mobile App – Ultimate Guide
Route optimization is quite essential in the supply chain and logistics business. Even then, most of the companies don’t use real-world information to optimize routes.
For example, tracking data of delivery along with the timing of the driver to reach the destination can help the company to build better plans in the future.
After getting such data and information, the business can become more efficient with the help of freelance and independent local drivers.
With a history of orders over weekdays, one can easily predict on particular days of the week. When the demand is lower, you won’t have to spend money on driving staff, and this would save a lot of your money.
Proof of delivery
In earlier times, the signature was the only proof used for the confirmation of delivery but can’t be enough at present.
That’s why it is finest to use a digital time stamp, which can provide better security about time and place of delivery. It can provide full proof of the package delivery in the given time.
- Final words
Last-mile delivery has become very popular to provide the perfect last-mile services to the customers as it can fulfill all the expectations of customers.
So, you should always put your customers first. If you want to have a customer-driven business, then you need to provide 24×7 customer care services along with website, social networking, and mobile app development.
The social network plays a crucial role in enhancing your supply chain and logistics business.
You can have a look at your existing company business with a fresh eye.
If you are looking for application delivery optimization or last-mile delivery and logistics solutions?
Then you can visit FuGenX Technologies, a leading mobile company that uses the above plans and strategies to improve delivery, extra mile delivery service, and customer care service as it can finally enhance customer satisfaction to a higher level.